Compliance with Applicable Law: BB Energy Pty Ltd holds the privacy of its customers in the highest regard. In adherence to this, www.b-energy.co.za has devised this Privacy Policy to safeguard the customer’s personal information and ensure its confidentiality. We’ve developed this policy with consideration to the Constitution of the Republic of South Africa Act, 108 of 1996, the Electronic Communications Act, 25 of 2002, and the common law to ensure adherence to all relevant statutory requirements and best practice under South African law.
No Liability for Unauthorized Disclosure: While BB Energy Pty Ltd undertakes all reasonable measures to protect your privacy on our website, we cannot assume liability for any unauthorized or unlawful disclosure of your personal and confidential information by third parties beyond our control.
Definition of Personal Information: In the context of this Privacy Policy, “personal information” refers to the customer’s name, surname, address, email address, telephone number, cellphone number, ID number, physical address, company name, contact ID number, and credit card or banking details.
Consent to Collection: By agreeing to the Terms of www.b-energy.co.za, you grant BB Energy Pty Ltd ongoing consent to collect your personal information during the course of your relationship with BB Energy, subject to the restrictions outlined in this Privacy Policy.
Collection of Personal Information: www.b-energy.co.za collects personal information when a customer submits an application form to use BB Energy services, become a service provider of BB Energy Pty Ltd, or respond to a survey. Personal information is also collected if you opt for payment for services through EFT or Online Credit Card processing.
Use of Cookies: We employ cookie technology which consists of small pieces of data or a text file stored on your computer’s hard drive. This information helps us recognize you when you visit our website again, enabling us to provide a personalized and valuable online experience. You can disable this cookie technology in your Internet browser if you choose.
Usage of Customer Data: The customer data collected by BB Energy is used solely in connection with granting you access to the website.
Service Announcements: To fulfill service obligations, it’s necessary for www.b-energy.co.za to send out strictly service-related announcements. For example, an email will be sent to relevant customers if we anticipate a service interruption due to system maintenance. Generally, customers cannot opt-out of these communications, which are not promotional in nature.
Disclosure of Personal Information: Subject to your right to withdraw consent in certain situations, you agree that we may obtain and use your personal information for specified purposes, including marketing and contract administration for www.b-energy.co.za. We may also provide personal information to law enforcement authorities in response to subpoenas and other lawful requirements if we believe that such disclosure is necessary to identify, contact, or bring legal proceedings against third parties who could harm BB Energy Pty Ltd’s ability to provide services. Information collected from customers may be disclosed to independent contractors and business partners, given that they agree to maintain this information confidentially and not use it for any purpose other than the service they provide for BB Energy.
Retention of Personal Information: All personal information will only be retained for as long as necessary to fulfill the purposes outlined above.
Accuracy and Updating of Information: www.b-energy.co.za will endeavor to keep the personal information it collects as accurate, complete, and up-to-date as necessary for the purposes outlined above. BB Energy may occasionally request the customer to update their personal information on the website or via www.b-energy.co.za. You can review or update any personally identifiable information we hold on you by accessing your account via www.b-energy.co.za or by emailing us at admin@b-energy.co.za. Please note that we take steps to verify your identity before granting you access to your account or making corrections to your personal information to protect your privacy.
Security: www.b-energy.co.za employs encryption, firewalls, and other security technology and procedures to help maintain the confidentiality of your personal information and prevent unauthorized access or misuse. All personal information is securely stored in the www.b-energy.co.za Customer Database.
